All transactions made through this website are between you as the customer and InnoGrow ApS.
Address: Egebjerg Hovedgade 25, DK-4500 Nykoebing Sj., Denmark
Tlf. +45 59 48 70 20 (09:00 ‐ 16:00)
VAT‐No.: 36 43 36 39
InnoGrow ApS develops, produces and markets GrowCamp.
3-5 days delivery time. Orders are delivered using various transport companies, depending on the size of the order. The goods are delivered to your address without confirmation of receipt. This means you do not need to be present to receive the delivery.
All orders placed through the website, are confirmed automatically via e-mail. Within 24 hours on weekdays, you will receive a message by e-mail, if there is going to be any problems with the delivery.
Orders can be paid for by debit or credit card. InnoGrow ApS uses the payment-gateway from QuickPay. Communication using this payment solution is tested by TELLER. All card data transmitted is encrypted. If we are unable to deliver the entire order, or if you want to reduce your order, we can reduce your payment to correspond with the new order total. However, we can not increase the payment amount, if you want to add more items. Payment will not be charged to your account, until the goods have been despatched.
You have 14 days to notify us, if you change your mind about your purchase and then 14 days to return the goods.
If you have bought goods through the website, please provide information about your financial institution, so that we can transfer the money to you. We will return the money to your account the same day that we receive the goods.
Claims and guarantee
We give a 2 year guarantee against manufacturing defects on all products. InnoGrow ApS will exchange or wherever possible, repair defective goods, but we reserve the right to settle a claim by paying the item’s purchase price. The cost of returning this type of shipment is borne as agreed, by InnoGrow ApS.
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GrowCamp gift certificate
Read about, how to purchase and use GrowCamp’s gift certificate: Click here